Refund policy

We hope that you are satisfied with your purchase are. However, you have the option of returning your item within 14 days of receipt of the goods.

Please note that exchanges are not possible. If you wish to receive a different item, please return the original item and place a new order.

We can only accept returns of clean and undamaged items. You may try on the shoes at home, as you would in a store. Shoes that are dirty and/or show signs of wear cannot be accepted for return.

Once the returned goods have been received in perfect condition, we will issue a full refund. The cost of return shipping will be covered by us.

Please allow up to 14 days for your refund to be processed.

Items purchased as gifts can only be refunded with the permission of the original purchaser and with proof of purchase. Refunds will only be issued to the original purchaser.

Important: For hygiene reasons, socks are excluded from exchange or return.

As long as the goods are in your possession, you are responsible for keeping them safe and in good condition.

Blundstone return - in a few steps:

1. Pack the package well and safely, put the original shoe box in an outer box and do not stick anything to the shoe box. Please make sure you're returning the items in saleable condition.
   
   
2. Enter your details in the return slip supplied, put the slip in the package and seal it.
   
   
3. Using one of the following links, please enter your details, after which you will receive a return label by email. Print out the label and stick it on the parcel or show the QR code in a DHL parcel shop.
   
   Ireland
   
   Austria
   
   Belgium
   
   Denmark
   
   Germany
   
   Luxembourg
   
   Netherlands
   
   
4. Hand in your package at a DHL parcel shop or alternatively send it around the clock and without registration at a packing station.
   
   
5. As soon as we have received the goods, we will refund the corresponding amount within 3-5 working days.
   
   
6. Please keep the proof of sending as proof until the reimbursement.

The address for your return is
MBS Logistics
Porzer Ringstrasse 60 in 51149 Cologne

We are of course at your disposal for any questions:
Telephone: +49 (0) 2224-98615-14
Email: info@blundstone.de